Are you having issues with the Sophos XG/XGS appliance blocking Office365 updates and installs from working?
Here is a Web Exception rule that will help get your Office365 installs and upgrades working again.
Login to your XG/XGS appliance
Go to Protect >> Web from the left hand menu
Select the Exceptions tab
Add a new exception as follows:
You can manually copy and paste the lines below into the rule
^([A-Za-z0-9.-]*\.)?microsoft\.com/
^([A-Za-z0-9.-]*\.)?windowsupdate\.com/
^([A-Za-z0-9.-]*\.)?officecdn.microsoft.com.edgesuite.net/
^([A-Za-z0-9.-]*\.)?officecdn.microsoft\.com/
^([A-Za-z0-9.-]*\.)?windows\.com/
^([A-Za-z0-9.-]*\.)?office\.net/
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article